RESOLVED
There haven't been any further issues or customer support tickets about this error. As such, we mark this incident as resolved.
Posted 2 months ago.
IDENTIFIED
When trying to use any of the AI features via Open Router, some uses may experience a connection lost error. This happens because their antivirus software has started to consider open router a bad website.
We identified the following AVs to be the cause:
To gain access to Open Router again, add them to the allow list inside your antivirus software. The Open Router team is already trying to fix this issue.
Posted 4 months ago.
Component impacted: OpenRouter