Images don't load/Unable to export codex entries with images

RESOLVED

This incident has been resolved.

Posted 8 months ago.

UPDATE

We were able to fix the codex image downloads for export. We're still working with our 3rd party on resolving loading images in general.

Posted 8 months ago.

IDENTIFIED

For some users, uploaded images might not load correctly (forbidden errors, showing up as blank). In addition, trying to export a codex that includes images might fail silently. We identified the problem and are already working on a fix.

Posted 8 months ago.