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Past Incidents

November 2024 to January 2025
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  • January 2025

    No incidents reported.

  • December 2024

    "Connection lost" because of Anti-Virus

    When trying to use any of the AI features via Open Router, some uses may experience a connection lost error. This happens because their antivirus software has started to consider open router a bad website.

    We identified the following AVs to be the cause:

    • Norton
    • Avast
    • TotalAV
    • Avira

    To gain access to Open Router again, add them to the allow list inside your antivirus software. The Open Router team is already trying to fix this issue.

    11:17 AM on December 25, 2024

    [Automated] API was inaccessible

    API is operational again.

    6:55 PM on December 4, 2024

  • November 2024

    [Automated] OpenRouter was inaccessible

    OpenRouter is operational again.

    11:34 PM on November 1, 2024

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November 2024 to January 2025
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